Cancellation & Return Policy
The website offers the purchase of professional hair care products for both hair stylists and private customers.
Under the Consumer Protection Law, customers who make remote purchases are entitled to cancel their order within 14 days from the date the product is received or the date of receiving the transaction details, whichever is later.
Delivery Times
Product delivery times are up to 15 business days. In most cases, orders are delivered within 2โ7 business days after payment has been fully processed and approved by Bolly Jโon.
User Data & Third-Party Disclosure
Your personal information will be used solely for processing and delivering your order. We are committed to maintaining customer confidentiality and will not share your credit card details with any third party.
Age Restriction
Purchases on the Bolly Jโon website are restricted to individuals aged 18 and over. By making a purchase, you confirm that you meet this requirement.
Product Warranty
All products are carefully packaged, sold, and shipped in brand-new condition. The company places great emphasis on maintaining the highest quality standards for all products and services offered on the site. In the event of a defective product, customers must notify the company in writing. All complaints will be reviewed, and if deemed valid, compensation will be provided at the companyโs sole discretion.
The company or its representatives shall not be held liable for any direct or indirect damage caused by the use of external services or improper use of the product during installation, cleaning, or maintenance.